Customer Support

Welcome to HID SIPS's Customer Support! We are here to assist you and provide the best possible service. Whether you have questions, need help troubleshooting, or want to share feedback, our dedicated support team is ready to assist you.

Contact Information:

  • Email:
  • Phone: (512) 766-0126
  • Live Chat: Not Currently Available

Operating Hours:

Our customer support team is available to assist you during the following hours:

Monday - Friday: 9:00 AM - 6:00 PM Central Time Saturday - Sunday: Closed

If they do not answer your call, please leave a message and they'll be sure to get back to you in a timely manner. You may also contact support by text.

How Can We Help You?

  • General Inquiries: For general questions, information, or assistance, please reach out to our customer support team via email, phone, or live chat.

  • Technical Support: If you are experiencing technical issues or need help troubleshooting, our technical support team is here to assist you. Please provide detailed information about the issue, including any error messages or screenshots if applicable.

  • Account Assistance: If you have questions about your account, billing, or need help with account-related tasks, our customer support team is ready to assist you.

  • Feedback and Suggestions: We value your feedback! If you have suggestions for improvement, encounter any challenges, or have ideas to share, please let us know. Your input helps us enhance our services.

Before Contacting Support:

Before reaching out to our support team, consider checking our Frequently Asked Questions (FAQ) page. It contains answers to common queries and might provide a quick solution to your issue.

Stay Connected:

Follow us on social media to stay updated on the latest news, updates, and announcements. You can find us on [Social Media Platforms] for additional information and community engagement.

Customer Support Policies:

  • We strive to respond to all customer inquiries within [X] business days.
  • Our support team is committed to providing clear and helpful responses to your queries.
  • Your privacy and the security of your information are important to us. We adhere to strict confidentiality standards.

Thank you for choosing HID SIPS. We appreciate your business, and our team looks forward to assisting you with any inquiries or concerns you may have.